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(IT) Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

Computer User Support Specialists

About this Career Path

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Also known as

15-1151

Environment

Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, many support specialists must be available 24 hours a day. As a result, many support specialists must work nights or weekends.

Computer User Support Specialists

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Salary Breakdown

Computer User Support Specialists

$47,000

AVERAGE ANNUALLY

$26,000

ENTRY LEVEL

$47,000

MID LEVEL

$78,000

EXPERT LEVEL

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ENTRY LEVEL

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MID LEVEL

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EXPERT LEVEL

Current Available & Projected Jobs

Computer User Support Specialists

1,658

Current Available Jobs

11,690

Projected job openings through 2028

JOBS & OPPORTUNITIES

Find your path to success

Get an idea of what your sample career roadmap could look like for a Computer User Support Specialists.

Job Titles

Computer User Support Specialists

JOB TITLE

Computer Support Person

Skill Level - Entry

JOB TITLE

Entry-level Support Person

Skill Level - Mid

JOB TITLE

Intermediate Support Person

Skill Level - Advanced

Supporting Programs

Computer User Support Specialists

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Ivy Tech Community College
 Associates Degree    In Person

Ivy Tech Community College
 Associates Degree    In Person

Ivy Tech Community College
 Associates Degree    In Person

Ivy Tech Community College
 Associates Degree    In Person

Ivy Tech Community College
 Associates Degree    In Person

Top Expected Tasks

Computer User Support Specialists

Knowledge, Skills & Abilities

Computer User Support Specialists

K

KNOWLEDGE

Computers and Electronics

K

KNOWLEDGE

Customer and Personal Service

K

KNOWLEDGE

English Language

K

KNOWLEDGE

Telecommunications

K

KNOWLEDGE

Engineering and Technology

S

SKILL

Reading Comprehension

S

SKILL

Active Listening

S

SKILL

Speaking

S

SKILL

Critical Thinking

S

SKILL

Complex Problem Solving

A

ABILITY

Oral Comprehension

A

ABILITY

Written Comprehension

A

ABILITY

Oral Expression

A

ABILITY

Near Vision

A

ABILITY

Information Ordering

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Computer User Support Specialists

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