All members of the program faculty shall possess the following minimum credentials: A four (4) year degree from an approved institution in the major area they are assigned to teach; OR a two (2) year degree from an approved institution in the major area they are assigned to teach; OR practical experience of not less than two (2) years in the major area they are assigned to teach; AND knowledge of the educational literature in the field of the methods and techniques of handling industrial, commercial, and occupational/vocational training.
The Certified Business Professional in Business Communication certification provides the foundation skills needed to be a successful leader, customer service agent, sales executive, or even a warehouse associate.This course is recommended for business professionals, service agents, front-line workers, managers, supervisors and business professionals, who wish to specialize in any industry that requires written, verbal, or digital communication.The course explores the study of the process of communication in the business environment, and understanding how to make better choices in day-to-day communication, including tone of voice and choice of words. The certification examination measures the skills and knowledge learned from the program to ensure the candidate is exposed to functional business tasks and gains practical exposure to the work environment.Successful completion will include a foundation-level, industry-neutral, certification for business professionals enabling a platform to develop the candidate for targeted career opportunities. Credential examination costs are included in the tuition.
Prerequisites: Admission is based on WorkOne or WorkIndiana eligibility requirements OR grant requirements, as specified. Candidate must have a commitment to the pursuit of excellence. Must have completed or be in process of completing a high school equivalency, diploma or similar education standards. Basic computer skills are required. Co-Requisites: Violent, sexual, fraud, forgery, and identity theft convictions are not permitted. Other convictions must be at least five (5) years old and will be accepted on a case-by-case basis.
Applications must be submitted two (2) weeks minimum before the next scheduled class session. Program acceptance will be confirmed two (2) to five (5) days before the first day of class.
Successful completion of the Indianapolis Urban League (IUL) New Beginnings Program and co-enrollment in the IUL Training Works Program. Interested participants must be admitted into IUL Training Works Program and meet all requirements (ex.: TABE Test, Assessments, etc.) before being considered for training opportunities. The IUL Training Works Coordinator works closely with the Vice President of Programs and training instructor to select participants for training opportunities based on meeting program requirements, program suitability and eligibility. Other interested applicants not enrolled in the IUL Training Works Program are encouraged to visit their local unemployment office for information on available financial aid and/or scholarships, or call the IUL Workforce Development Department for a list of potential collaborative partners offering financial aid and/or scholarships for training opportunities. Referrals are accepted from community based organizations. Candidates must complete prerequisite requirements as described. Referring agency must provide applicable funding source and determine candidate eligibility and suitability.Credential examination costs are included in the tuition.