About This Career Path
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Projected job openings through 2028
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Greet and register guests.
Monitor the revenue activity of the hotel or facility.
Manage and maintain temporary or permanent lodging facilities.
Train staff members.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Coordinate front-office activities of hotels or motels, and resolve problems.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Common knowledge, skills & abilities needed to get a foot in the door.
Administration and Management
Personnel and Human Resources
Customer and Personal Service
Management of Personnel Resources
Hospitality & Tourism