01
Provide guests with menus.
02
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
03
Greet guests and seat them at tables or in waiting areas.
04
Answer telephone calls and respond to inquiries or transfer calls.
05
Operate cash registers to accept payments for food and beverages.
06
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
07
Take and prepare to-go orders.
08
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
09
Receive and record patrons' dining reservations.
10
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
