Salary Breakdown
First-Line Supervisors of Retail Sales Workers
Average
$43,480
ANNUAL
$20.90
HOURLY
Entry Level
$28,490
ANNUAL
$13.70
HOURLY
Mid Level
$37,910
ANNUAL
$18.23
HOURLY
Expert Level
$61,070
ANNUAL
$29.36
HOURLY
Projected Jobs
First-Line Supervisors of Retail Sales Workers
24,030
Projected job openings through 2032
Sample Career Roadmap
First-Line Supervisors of Retail Sales Workers
Job Titles
Entry Level
JOB TITLE
Agent
Mid Level
JOB TITLE
Manager
Expert Level
JOB TITLE
Supervisor
Supporting Programs
First-Line Supervisors of Retail Sales Workers
Top Expected Tasks
First-Line Supervisors of Retail Sales Workers
01
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
02
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
03
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
04
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
05
Instruct staff on how to handle difficult and complicated sales.
06
Assign employees to specific duties.
07
Keep records of purchases, sales, and requisitions.
08
Formulate pricing policies for merchandise, according to profitability requirements.
09
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
10
Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
Knowledge, Skills & Abilities
First-Line Supervisors of Retail Sales Workers
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Administration and Management
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
English Language
KNOWLEDGE
Education and Training
SKILL
Active Listening
SKILL
Service Orientation
SKILL
Speaking
SKILL
Coordination
SKILL
Critical Thinking
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Problem Sensitivity
Related Careers
Retail, Sales & Marketing
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