01

Respond to and resolve patrons' complaints.

02

Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

03

Monitor payment of hand-delivered jackpots to ensure promptness.

04

Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.

05

Reset slot machines after payoffs.

06

Answer patrons' questions about gaming machine functions and payouts.

07

Record the specifics of malfunctioning machines and document malfunctions needing repair.

08

Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.

09

Attach 'out of order' signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.

10

Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.