Hospitality & Tourism
Supervise and coordinate activities of slot department workers to provide service to patrons.
Slot Supervisors
01
Respond to and resolve patrons' complaints.
02
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
03
Monitor payment of hand-delivered jackpots to ensure promptness.
04
Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.
05
Reset slot machines after payoffs.
06
Answer patrons' questions about gaming machine functions and payouts.
07
Record the specifics of malfunctioning machines and document malfunctions needing repair.
08
Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
09
Attach 'out of order' signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
10
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
Slot Supervisors
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Mathematics
KNOWLEDGE
Administration and Management
KNOWLEDGE
Computers and Electronics
SKILL
Monitoring
SKILL
Active Listening
SKILL
Speaking
SKILL
Critical Thinking
SKILL
Social Perceptiveness
ABILITY
Oral Expression
ABILITY
Oral Comprehension
ABILITY
Problem Sensitivity
ABILITY
Deductive Reasoning
ABILITY
Selective Attention
Hospitality & Tourism
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