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Human Services

First-Line Supervisors of Personal Service Workers

Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

Top Expected Tasks

First-Line Supervisors of Personal Service Workers


Knowledge, Skills & Abilities

First-Line Supervisors of Personal Service Workers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Education and Training

KNOWLEDGE

Personnel and Human Resources

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Management of Personnel Resources

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Problem Sensitivity

ABILITY

Speech Clarity


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Human Services

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