Business Management & Administration

Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls.

Salary Breakdown

Switchboard Operators, Including Answering Service

Average

$28,970

ANNUAL

$13.93

HOURLY

Entry Level

$21,950

ANNUAL

$10.55

HOURLY

Mid Level

$28,720

ANNUAL

$13.81

HOURLY

Expert Level

$37,230

ANNUAL

$17.90

HOURLY


Projected Jobs

Switchboard Operators, Including Answering Service

730

Projected job openings through 2030


Top Expected Tasks

Switchboard Operators, Including Answering Service


Knowledge, Skills & Abilities

Switchboard Operators, Including Answering Service

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Administrative

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Telecommunications

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Service Orientation

SKILL

Coordination

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Near Vision


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Business Management & Administration

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