Salary Breakdown
Bill and Account Collectors
Average
$37,680
ANNUAL
$18.12
HOURLY
Entry Level
$28,630
ANNUAL
$13.77
HOURLY
Mid Level
$37,080
ANNUAL
$17.83
HOURLY
Expert Level
$47,680
ANNUAL
$22.92
HOURLY
Projected Jobs
Bill and Account Collectors
3,230
Projected job openings through 2030
Sample Career Roadmap
Bill and Account Collectors
Supporting Programs
Bill and Account Collectors
No Results
Top Expected Tasks
Bill and Account Collectors
01
Record information about financial status of customers and status of collection efforts.
02
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
03
Locate and monitor overdue accounts, using computers and a variety of automated systems.
04
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
05
Advise customers of necessary actions and strategies for debt repayment.
06
Answer customer questions regarding problems with their accounts.
07
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
08
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
09
Receive payments and post amounts paid to customer accounts.
10
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Knowledge, Skills & Abilities
Bill and Account Collectors
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
English Language
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Mathematics
KNOWLEDGE
Economics and Accounting
KNOWLEDGE
Law and Government
SKILL
Active Listening
SKILL
Speaking
SKILL
Persuasion
SKILL
Social Perceptiveness
SKILL
Writing
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Written Comprehension
Related Careers
Financial Services
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