Salary Breakdown
Order Clerks
Average
$37,580
ANNUAL
$18.07
HOURLY
Entry Level
$23,860
ANNUAL
$11.47
HOURLY
Mid Level
$36,410
ANNUAL
$17.50
HOURLY
Expert Level
$56,920
ANNUAL
$27.37
HOURLY
Projected Jobs
Order Clerks
1,600
Projected job openings through 2030
Sample Career Roadmap
Order Clerks
Supporting Programs
Order Clerks
Top Expected Tasks
Order Clerks
01
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
02
Receive and respond to customer complaints.
03
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
04
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
05
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
06
Recommend merchandise or services that will meet customers' needs.
07
Prepare invoices, shipping documents, and contracts.
08
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
09
Compute total charges for merchandise or services and shipping charges.
10
Direct specified departments or units to prepare and ship orders to designated locations.
Knowledge, Skills & Abilities
Order Clerks
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Administrative
KNOWLEDGE
English Language
KNOWLEDGE
Computers and Electronics
KNOWLEDGE
Sales and Marketing
SKILL
Active Listening
SKILL
Reading Comprehension
SKILL
Speaking
SKILL
Service Orientation
SKILL
Social Perceptiveness
ABILITY
Near Vision
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Written Comprehension
Related Careers
Business Management & Administration
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