Salary Breakdown
Receptionists and Information Clerks
Average
$30,980
ANNUAL
$14.90
HOURLY
Entry Level
$22,420
ANNUAL
$10.78
HOURLY
Mid Level
$29,490
ANNUAL
$14.18
HOURLY
Expert Level
$38,000
ANNUAL
$18.27
HOURLY
Projected Jobs
Receptionists and Information Clerks
17,670
Projected job openings through 2030
Sample Career Roadmap
Receptionists and Information Clerks
Supporting Programs
Receptionists and Information Clerks
No Results
Top Expected Tasks
Receptionists and Information Clerks
01
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
02
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
03
Schedule appointments and maintain and update appointment calendars.
04
Hear and resolve complaints from customers or the public.
05
File and maintain records.
06
Receive payment and record receipts for services.
07
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
08
Transmit information or documents to customers, using computer, mail, or facsimile machine.
09
Analyze data to determine answers to questions from customers or members of the public.
10
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
Knowledge, Skills & Abilities
Receptionists and Information Clerks
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Administrative
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Computers and Electronics
KNOWLEDGE
Administration and Management
SKILL
Active Listening
SKILL
Speaking
SKILL
Service Orientation
SKILL
Critical Thinking
SKILL
Reading Comprehension
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Recognition
ABILITY
Speech Clarity
ABILITY
Written Comprehension
Related Careers
Business Management & Administration
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