Retail, Sales & Marketing
Receive orders, generally in person, for repairs, rentals, and services.
Counter and Rental Clerks
Average
$26,000
ANNUAL
Entry Level
$16,000
ANNUAL
Mid Level
$30,000
ANNUAL
Expert Level
$44,000
ANNUAL
Counter and Rental Clerks
9,160
Projected job openings through 2028
Counter and Rental Clerks
Degree Recommendations
Counter and Rental Clerks
01
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
02
Compute charges for merchandise or services and receive payments.
03
Answer telephones to provide information and receive orders.
04
Provide information about rental items, such as availability, operation, or description.
05
Rent items, arrange for provision of services to customers, and accept returns.
06
Inspect and adjust rental items to meet needs of customer.
07
Explain rental fees, policies, and procedures.
08
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
09
Keep records of transactions and of the number of customers entering an establishment.
10
Reserve items for requested times and keep records of items rented.
Counter and Rental Clerks
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Computers and Electronics
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
English Language
KNOWLEDGE
Clerical
SKILL
Active Listening
SKILL
Speaking
SKILL
Service Orientation
SKILL
Reading Comprehension
SKILL
Social Perceptiveness
ABILITY
Oral Expression
ABILITY
Oral Comprehension
ABILITY
Speech Recognition
ABILITY
Speech Clarity
ABILITY
Written Comprehension
Retail, Sales & Marketing
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