01
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
02
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
03
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
04
Obtain signatures from recipients of registered or special delivery mail.
05
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
06
Keep money drawers in order, and record and balance daily transactions.
07
Register, certify, and insure letters and parcels.
08
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
09
Receive letters and parcels, and place mail into bags.
10
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
11
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
