Medical Secretaries and Administrative Assistants

01

Answer telephones and direct calls to appropriate staff.

02

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

03

Complete insurance or other claim forms.

04

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

05

Transmit correspondence or medical records by mail, e-mail, or fax.

06

Maintain medical records, technical library, or correspondence files.

07

Receive and route messages or documents, such as laboratory results, to appropriate staff.

08

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

09

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

10

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.