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Business Management & Administration

Telephone Operators

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Salary Breakdown

Telephone Operators

Average

$31,000

ANNUAL

Entry Level

$21,000

ANNUAL

Mid Level

$33,000

ANNUAL

Expert Level

$45,000

ANNUAL


Top Expected Tasks

Telephone Operators


Knowledge, Skills & Abilities

Telephone Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Communications and Media

KNOWLEDGE

Clerical

SKILL

Active Listening

SKILL

Speaking

SKILL

Service Orientation

SKILL

Social Perceptiveness

SKILL

Reading Comprehension

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Written Comprehension


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