Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
Compile, record, and code results or data from interview or survey, using computer or specified form.
Review data obtained from interview for completeness and accuracy.
Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
Assist individuals in filling out applications or questionnaires.
Supervise or train other staff members.
Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.