A Day In The Life
Business Management & Administration Industry
Business Management & Administration
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Business Management & Administration Industry
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Average
$36,750
ANNUAL
$17.67
HOURLY
Entry Level
$23,910
ANNUAL
$11.49
HOURLY
Mid Level
$36,890
ANNUAL
$17.74
HOURLY
Expert Level
$48,220
ANNUAL
$23.18
HOURLY
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
21,010
Projected job openings through 2030
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Job Titles
Entry Level
JOB TITLE
Junior Secretary/Typist
Mid Level
JOB TITLE
Receptionist
Expert Level
JOB TITLE
Office Manager, or Executive Assistant
Supporting Programs
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
01
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
02
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
03
Create, maintain, and enter information into databases.
04
Use computers for various applications, such as database management or word processing.
05
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
06
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
07
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
08
Schedule and confirm appointments for clients, customers, or supervisors.
09
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
10
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Administrative
KNOWLEDGE
English Language
KNOWLEDGE
Computers and Electronics
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Administration and Management
SKILL
Active Listening
SKILL
Speaking
SKILL
Reading Comprehension
SKILL
Writing
SKILL
Service Orientation
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Written Comprehension
ABILITY
Written Expression
ABILITY
Near Vision
Business Management & Administration
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